Calidria Customer Call Reports, Competitive Price Reports and Credit Memos on Kentile Floors, Inc. (1977-1985)

Compilation of Calidria asbestos customer call reports on Kentile Floors, Inc. (Brooklyn, NY and Chicago, IL vinyl and asphaltic floor tile plants), dated from 1977 to 1985. It also holds competitive price reports and Union Carbide credit memos about the account. The reports record tonnage and dollar sales against budget, Carey Canadian and Atlas competition, price and freight-rate discussions, payment delays, shutdown schedules and Kentile's comments on OSHA and non-asbestos tile.

What the document holds

• Page 1: Customer call report, Kentile Brooklyn, 05/10/85 (T. P. Norris / Denise J. Costigan): introduces new credit representative, with sales vs. budget
• Page 2: Customer call report, 12/10/81 (G. L. Dickson): 1982 prices, Carey-Canada price comparison
• Page 3: Customer call report, 02/16/83 (Norris and Dickson): Carey price increase, SG-103-7 offer
• Page 4: Customer call report, 5/21/82 (Dickson): economic downturn, sales vs. budget
• Page 5: Customer call report, undated (typed 2/12/82; Dickson with W. C. Thurber): Tarkett inventory, excess fines in SG-104
• Page 6: Customer call report, 10/20/81 (Dickson): budget, Tarkett going asbestos-free, freight request
• Page 7: Customer call report, 8/31/81 (Dickson): purchases through 8 months, SG-104 freight proposal
• Page 8: Customer call report, 7/15/81 (Dickson): Brooklyn shutdown, SG-104 freight rates
• Page 9: Customer call report, 9/30/80 (Dickson): container-load ordering
• Page 10: Customer call report, 6/20/80 (Dickson with Ed Curren): credit and payment situation
• Page 11: Customer call report, 4/29/80 (Dickson with Fred Smith): dust emission samples, credit holds
• Page 12: Shipments table through June 1983, Brooklyn and Chicago (no header; apparent continuation page)
• Page 13: Customer call report, 6/9/83 (Norris): shipping costs, Kentile expected to be asbestos-free within five years, Carey information
• Page 14: Page 2 of Kentile Brooklyn report dated August 29, 1983: asphalt tile and Carey asbestos, shipments through August 1983
• Page 15: Customer call report, August 29, 1983 (Norris/Dickson): 1984 business, OSHA regulation, insurance cost, market share
• Pages 16-17: Customer call report, August 9, 1984 (Norris): payment terms with Earl Suri; shipment table through July 31, 1984
• Page 18: Customer call report, 4/25/84 (Norris): Tarkett plant closing, Sears remodeling, accounts payable
• Page 19: Customer call report, 10/16/84 (Norris): credit problems, shipments through 9/84
• Page 20: Customer call report, 12/13/83 (Norris): 1984 price list, rail rate to Chicago
• Page 21: Union Carbide internal correspondence from Northeast Credit, Moorestown, about Kentile payment delays (May 1985; heavily garbled OCR)
• Page 22: Union Carbide internal correspondence from Northeast Credit to R. E. Byrne, Jr., May 1, 1985, on Kentile payment status and credit line
• Page 23: Customer call report, 02/13/85 (Norris): NAT trials, Sears and Ace Hardware business, credit limits, shipping
• Page 24: Blank 'From the Desk of Tom Norris' Calidria Corporation note sheet
• Page 25: Customer call report, 11/10/82 (Dickson): freight rates, Ted Zima
• Page 26: Customer call report, 12/9/81 (Dickson), Union Carbide Corporate Distribution (Howard M. Kessler): SG-104 freight rate to Chicago
• Page 27: Competitive price report, 1/8/82: Kentile Brooklyn, Carey Canada vs. Calidria price, $4/ton allowance request
• Page 28: Competitive price report, 11/18/80: Kentile Brooklyn, SG-103-5 vs. Carey Canadian
• Page 29: Competitive price report, 12/21/79: Kentile Chicago, SG-104 vs. Carey Canadian
• Page 30: Duplicate of customer call report of 5/21/82 (page 4)
• Page 31: Customer call report, 6/27/78 (Dickson with R. E. Byrne, Jr.): July requirements, expected OSHA and NIOSH inspectors
• Pages 32-33: Customer call report, 7/14/78 (Dickson with E. J. Kleber): short- and long-term asbestos requirements, delivered prices, Carey strike
• Page 34: Duplicate of customer call report of 6/27/78 (page 31)
• Page 35: Sales data table, OCR illegible (appears rotated; 1974-1978 columns)
• Pages 36-37: Customer call report, 11/22/77 (Dickson with R. E. Byrne, Jr.): SG-103-57 first order, toxicology and OSHA, Chicago OSHA citations
• Page 38: Duplicate of customer call report of 02/16/83 (page 3)
• Page 39: Customer call report, 11/17/81 (Dickson and Norris), Chicago contacts; OCR badly garbled
• Page 40: Customer call report, 6/9/81 (Dickson with Byrne and Norris), Kentile Chicago: budget, shutdown
• Page 80: Customer call report, 1/25/78 (E. J. Kleber), Kentile Chicago: Atlas supply interruption, bulk cars
• Pages 81-82: Customer call report, 12/21/77 (Dickson with J. L. Myers and E. J. Kleber): 1978 pricing, 50-lb. bags
• Pages 83-84: Customer call report, date printed 1/22/77 in OCR, apparent duplicate of 11/22/77 report on SG-103-57 (pages 36-37)

People and organizations

From T. P. Norris (Salesman); Gordon L. Dickson (Salesman, Eastern Region); Edward J. Kleber (Salesman, Midwest Region).

• Gordon L. Dickson (author)
• Edward J. Kleber (author)
• Tom P. Norris (author)
• Metals Division (its organization)
• Union Carbide Corporation (its organization)
• Armstrong (named)
• Carey (named)
• Carey Canada Inc. (named)
• Corporate Distribution Department (named)
• Kentile (named)
• OSHA (named)
• Tarkett (named)

Related pages

Pages on our site about what this document covers: Asbestos Floor Tile, Sheet Flooring, and Black Mastic · Calidria · California Asbestos Exposure Sites: Worksites, Industries, and Trust Coverage · Carey Canada Inc. · Illinois Asbestos Exposure Sites: Worksites, Industries, and Trust Coverage · New York Asbestos Exposure Sites: Worksites, Industries, and Trust Coverage · OSHA.

About this copy

This is document UC-244 of the Union Carbide documents, documents produced and used as evidence in asbestos lawsuits against Union Carbide, 84 pages. Production numbers -0479B- to -0308B-.